Privacy Policy

1. Information We Collect

When you use the contact form or request a service estimate on our website, we may collect the following personal information:

• Your full name
• Phone number
• Email address
• Your message or service request details
• General location (city/zip code) if provided

We do not collect payment information directly. Any payments are processed through secure, PCI-compliant third-party processors.

2. How We Use Your Information

The information you provide is used solely to respond to your inquiries, schedule appointments, and deliver the garage door services you request. Specifically, we use your information to:

• Contact you regarding your service request or estimate
• Schedule and confirm appointments
• Follow up after a service visit to ensure satisfaction
• Send relevant service reminders (only if you have opted in)

We never sell, rent, or trade your personal information to any third party for marketing purposes.

3. Cookies & Analytics

Our website uses cookies to improve your browsing experience and to understand how visitors interact with our content. We use analytics cookies only — we do not use advertising cookies that track you across other websites.

You can disable cookies through your browser settings at any time. Disabling cookies will not prevent you from using our website or submitting a contact form.

4. Third-Party Services

We may use trusted third-party services to help us operate this website and analyze traffic. These may include:

• Google Analytics — Used to understand how visitors find and use our site. Google may collect anonymized data about your visit. See Google's Privacy Policy.
• Meta Pixel (Facebook) — We may use the Meta Pixel to measure the effectiveness of our advertising. This helps us understand how people interact with our ads. See Meta's Privacy Policy.

These third parties are contractually required to handle your data in accordance with applicable privacy laws and may not use it for their own commercial purposes.

5. Data Retention

We retain your contact information only for as long as necessary to fulfill your service request and maintain business records as required by law. You may request deletion of your personal data at any time by contacting us.

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of any marketing communications at any time

7. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. Our website uses HTTPS encryption for all data transmitted between your browser and our servers.

8. Contact for Privacy Questions

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

• Email: gdm@garagedoormax.net
• Phone: 470-201-8586
• Business: Garage Door Max, Atlanta, GA